Shipping & Return
We ship Worldwide from the US and use the fastest shipping option based on your location. Freight charges will appear from the order confirmation before you pay. We aim to process all orders within 1-2 business days.
For US customers - we ship straight from our US shipping partner and orders typically take 2-5 business days to arrive depending on your location in the US.
Canada, Australia, New Zealand customers - orders processed typically take 5-15 business days to arrive depending on your location.
EU customers - delivery time can take anywhere from 5-14 business days depending on your location.
Rest of the world - delivery can take anywhere from 5-18 business days depending on your location.
We ship all international orders as parcel post which makes it possible to trace the parcel. We carefully pack goods in protective envelopes or boxes to secure that products will arrive in perfect condition.
Taxes & Duties
Please note that when shipping to outside of USA the order may have to go through the customs clearance (depending on each Countries customs threshold and rules). This procedure is not included in the approximate delivery time and additional custom tax may apply.
Accepted Payment Methods
We accept all major credit card payments. You can also pay with PayPal, ApplePay, GooglePay or ShopifyPay for a faster check out.
flipoflip® does not keep or even register data concerning your payment details. All payments are conducted via secure SSL encrypted pages through the payment provider.
We always aim to make sure our customers love our products, but if you do need to return an order you can return it within 14 days after receiving the good(s). We’re happy to help. Just email us via contact page or directly to firstname.lastname@example.org and we’ll walk you through the process.
When a product shows factory defects or if we shipped the wrong item, we will pay for the shipping costs in the form of a refund. In all other cases you will have to pay for the shipping costs of the returned good(s).
For any questions feel free to email us: